| i hate corporations |
[Feb. 3rd, 2006|04:49 pm] |
| [ | vibe |
| |  pissed off | ] |
| [ | tunes |
| | slayer - bitter peace | ] |
FUCK YOU VERIZON
when i ordered my new phone, they created a new account. what the fuck? i got a late bill for $172.86 today. i'd been getting bills for the new account, apparently, but i thought it was for my old account. when called verizon to activate my phone, i got it confirmed that this phone was on my old number and i'd get billed to my old number and everthing. why did i get a bill for an account i didn't know about? "you got a confirmation letter, sir." i did, and i thought it was null and void because of what the guy said when i set up my phone.
furthermore, when i went to order my new phone online, it told me i was eligible for such and such offers, like $100 off a new phone and some other crap. cool. i was informed today no, i was not eligible. so WHY DID IT TELL ME I WAS! i told them they should take my suggestion, which was to back bill me for the phone ($120) which i'd have no problem with if they waived all the fees on my new account plus waived the early termination fee since it was their errors that A) created a new account and B) told me i could get a phone for $100 off.
so today's verizon whore kept me on the phone for all of 45 minutes, most of them on hold. told me i'd owe the old balance on the old account PLUS a $175 early termination fee. FUCK YOU VERIZON. i told her i want to speak to her manager. she came back with a deal to waive the early termination fee if i paid the $172.86 for all those bills and late fees i DIDN'T KNOW I HAD.
FUCK YOU VERIZON
addendum: insult to injury.
i overdrew my checking account by $0.26. they charged me a $25 overdraft fee. |
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